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General questions:
Get to know Karrot and how it helps businesses of all sizes streamline operations, manage inventory, and boost sales.
Karrot is a smart retail platform designed to help businesses streamline operations, manage inventory, boost sales, and enhance customer engagement.
Karrot is built for all types of retailers, including bookstores, fashion stores, bakeries, coffee shops, pharmacies, liquor stores, pet shops, and more.
Karrot includes a powerful Point of Sale (POS) system, inventory management, customer loyalty programs, order management, sales analytics, and seamless integrations with eCommerce, marketplaces, and payment platforms.
Yes! Karrot supports multi-location businesses, allowing you to manage inventory, sales, and customer data across all your stores in one platform.
Yes, Karrot’s POS system works offline, ensuring you can continue processing sales even without an internet connection. Once you’re back online, all data syncs automatically.
Absolutely! Karrot integrates with leading eCommerce platforms like Shopify and VTEX, marketplaces, ERP systems like SAP and Oracle, and marketing tools like Mailchimp and Brevo.
Yes! Karrot is accessible on Windows and Mac through our web version or dedicated Windows app. It also works on tablets, with Android and iOS apps coming soon.
Yes! Karrot is designed for quick and hassle-free setup. You can start managing your business in just a few steps, and our support team is available to assist you if needed.
Yes! You can create multiple user accounts with customizable permissions, ensuring each team member has access only to the tools and information they need.
Yes! Karrot is designed to support businesses of all sizes, including small retailers. We provide all features, regardless of your plan, so even small businesses can access powerful tools to grow.
Yes! Karrot supports various payment methods, including cash, credit/debit cards, digital wallets, and split payments, giving customers more flexibility at checkout.
Absolutely! Karrot provides detailed reports on sales, inventory, employee performance, and customer trends, helping you make data-driven decisions to grow your business.
License usage:
Learn about Karrot’s pricing, subscription plans, free trial, and refund policy to make the most of your investment.
Your Karrot subscription includes access to all current and future features, updates, and integrations, regardless of the plan you choose.
No, all Karrot plans provide full access to all modules and features. However, additional services like electronic invoicing, SMS, and email marketing can be added separately.
Karrot offers flexible pricing plans that scale with your business. You can choose a plan that fits your needs, and additional services like invoicing and marketing can be added as needed.
Yes, you can upgrade or downgrade your plan at any time to match the evolving needs of your business.
Yes! Karrot provides a 10-day free trial, allowing you to explore all features before making a commitment.
We offer a 30-day money-back guarantee. If Karrot doesn’t meet your expectations, you can request a full refund within the first 30 days of your subscription.
Support & updates:
Find out how Karrot keeps your business running smoothly with ongoing updates, security, and dedicated support.
Karrot offers dedicated customer support, including FAQs, tutorials, and direct assistance via email or chat.
Karrot is continuously improving, with regular updates that include new features, performance enhancements, and security improvements—all at no extra cost.
You can visit our FAQs, explore tutorials, or contact our support team for direct assistance.
Yes! We provide onboarding support and training resources to help you and your team get the most out of Karrot.
Karrot prioritizes data security with encrypted storage, regular backups, and strict compliance with industry standards to protect your business information.